Refund policy

Return & Refund Policy

Due to the nature of our products, we cannot accept returns for change of mind. All wines are sold as-is to ensure freshness and quality.

Damaged or Incorrect Orders:
If your order arrives damaged, broken, or incorrect, please contact us within 7 days of receipt at [your email address]. We may ask for photographic evidence of the damage or error. Once verified, we will arrange a replacement or refund.

Shipping Issues:
We are not responsible for delays caused by courier services. Please ensure your shipping address is correct at checkout.

Age Restriction:
All customers must be 18 years or older. We reserve the right to refuse service if age verification fails.